Terms and Conditions
Last Updated: March 9, 2026
Welcome to Lanka Books Online (https://www.lankabooksonline.com). By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase. If you do not agree with any part of these terms, you may not access the website or use our services.
1. General Info
This website is operated by Lanka Books Online. Throughout the site, the terms “we”, “us”, and “our” refer to Lanka Books Online. We offer this website, including all information, tools, and services available to you (the user), conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
2. User Accounts
When you create an account or proceed to checkout on our website, you must provide information that is accurate, complete, and current.
- You are responsible for safeguarding the password that you use to access your account.
- You are responsible for any activities or actions under your password.
- A valid contact number is mandatory during checkout to ensure our delivery partners can reach you. We reserve the right to suspend or terminate your account if any information provided is inaccurate or fraudulent.
3. Products and Pricing
We strive to provide accurate descriptions of the books we sell, including their condition (New or Used).
- Used Books: Please note that used books may have minor wear and tear, previous owner inscriptions, or lightly creased pages. We will make every effort to highlight significant damage in the product description.
- Pricing: All prices are listed in Sri Lankan Rupees (Rs. / LKR) unless otherwise stated. Prices for our products are subject to change without notice.
- Errors: We reserve the right to correct any errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, and availability, and to cancel orders if any information is inaccurate at any time without prior notice (even after you have submitted your order).
4. Orders and Payments
By placing an order, you are offering to purchase a product subject to these terms.
- All orders are subject to availability and confirmation of the order price.
- If a book is out of stock or unavailable after your order is placed, we will notify you promptly and provide a full refund or an alternative option.
- We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
5. Shipping and Delivery
- We deliver island-wide across Sri Lanka using trusted third-party courier services.
- Delivery times provided are estimates only. We are not liable for any delays caused by the courier company, adverse weather conditions, or incorrect delivery details provided by the customer.
- If a package is returned to us due to an incorrect address or unresponsiveness to the courier’s phone calls, the customer will be responsible for the re-delivery charges.
6. Returns and Refunds
We want you to be completely satisfied with your purchase.
- If you receive a damaged book (not explicitly stated as damaged in the “Used” condition description) or the wrong item, please contact us within 2 Days of receiving your order.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Refunds will be processed to the original method of payment or provided as store credit, depending on the circumstance.
7. Intellectual Property
All content included on this website, such as text, graphics, logos, images, and software, is the property of Lanka Books Online or its content suppliers and is protected by copyright and intellectual property laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission from us.
8. Third-Party Links
Certain content, products, and services available via our website may include materials from third parties (e.g., links to publishers or authors). Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of these external sites.
9. Limitation of Liability
In no case shall Lanka Books Online, our directors, employees, affiliates, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, or data loss arising from your use of any of the services or any products procured using the service.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Democratic Socialist Republic of Sri Lanka. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.
11. Changes to Terms and
Conditions
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
12. Contact Information
Questions about the Terms and Conditions should be sent to us at:
- Email: [email protected]
- Phone: 0718157786
- Address: Office Address – 55/2/1 Horana Rd, Bandaragama 12530. Sri Lanka.